The Highlands at Harbor Springs is a highly regarded ski resort known for its exceptional service and diverse range of amenities. The resort is renowned for its welcoming atmosphere and unique touches, such as greeting guests with cookies and champagne. The staff are consistently praised for going above and beyond to enhance the guest experience. This dedication to service extends to all aspects of the resort, including the guest shuttle services, which are particularly appreciated by visitors.
The resort caters well to families, with a variety of indoor and outdoor activities available. However, some guests have expressed a desire for more indoor activities for children during inclement weather. Even so, the staff go to great lengths to ensure the satisfaction of their younger guests, with notable examples such as retrieving an arcade prize for a delighted toddler.
Accommodation at the Highlands is comfortable and spacious, with many guests highlighting the cleanliness of the rooms. The Highlands Heather Inn is particularly recommended for its excellent views and quiet atmosphere. The resort also offers a satisfying breakfast at the main lodge, contributing to the overall satisfaction of guests.
The Highlands at Harbor Springs is not only a winter destination, but also a preferred location for golf trips and downhill mountain biking during the warmer months. The resort is praised for its impressive golf courses and exciting zip lines, offering a well-rounded experience for all visitors. The resort's downhill mountain biking trails are particularly popular, although they are recommended for more experienced bikers due to their challenging nature.
The resort's location, nestled in one of Michigan's largest hills, is another key highlight. It combines natural beauty with a sense of refinement and adventure, making it a versatile destination for various types of travelers. Despite its vintage exterior, the accommodations are modern and sophisticated, often compared to those found in major cities like Chicago and New York.
In conclusion, The Highlands at Harbor Springs offers an exceptional blend of service, comfort, and adventure, ensuring a memorable experience for all its guests.
